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Q: Why is no Sound coming from my Videos on the Vegas Timeline?

Answer: There can be a couple of different reasons why you may not be getting any sound from a Video, once you place it onto the Vegas Timeline.

The main causes for this problem are the following:

#1. The Video Codec of your source media is not a codec/format that Sony Vegas supports.
#2. The settings in the program and/or device you used to record your video/audio with, are not compatible with Vegas.
#3. You have accidentally MUTED one of the Sound Controls on the Vegas Desktop.
#4. You have the wrong Audio Device or Speakers selected inside the Vegas Preferences for "Audio Devices".
#5. You have the Project Properties set to 5.1 Surround Sound and are rendering to normal Stereo output OR vise versa.

Video Codecs

There are a huge amount of different video and audio codecs and formats in use Worldwide. Many of these codecs are invented by a particular company and are designed only for use in the devices they make. Often these more unusual codecs have licensing agreements attached to them, which basically means they charge other companies for the right to use these special codecs in their Software or devices. Because of this reason you will find that Software companies limit the amount of 3rd Party codecs they support, otherwise the cost of their software would become too expensive.

So if all your settings in Vegas are correct and you are getting no audio, then you can bet that the video you are using was made with a non-standard codec. Examples of codecs that Vegas cannot play are DivX, Xvid and particular Apple Codecs. The best way to fix this is to either record your source video using a different video codec or convert it into one that Vegas likes.

Gameplay Video Capture using Software and/or Capture Devices

A lot of Gamer's on YouTube record their game-play with a screen capture device or screen capture program and then edit their videos with Vegas. These types of devices and programs, often have many different recording mode options and settings. Normally you will find different video formats/codecs you can record to within the settings for your device/program, however not all of these formats will be compatible with Vegas. On top of that, it is also typical to find many different audio recording options, depending on how many channels of audio you are recording.

Some recording mode options/combinations may produce video that does not work properly in Vegas - typically the Audio file may be missing or not displaying properly on the timeline.

There are too many different brands and models of screen capture devices and software programs, to list them all here.

If you are a gamer and are having problems with audio working properly in Vegas, I recommend you Google the device or program you are using and add "Vegas Pro" to your search string. You should find other forums, websites or videos, where experienced gamer's have shared the (secret sauce) correct settings for recording video that works in Vegas.

I also recommend that you perform your own experiments, and record some sample videos to all the different formats/codecs your device or program offers. Quite often you will discover the format that works yourself, if you spend a little time experimenting first.

The one thing I DO NOT recommend Vegas users do, is to modify any of the program folders for Vegas. There are a lot of YouTube videos out there, where people show ways to hack the Vegas code and they claim that doing this will "fix" your audio problems. While this may work temporarily for one type of problem, it can often cause other bigger problems down the track. If you start modifying the Vegas code, do so at your own risk!

Sony Vegas ONLY Supports the following Codecs and Formats:

Opens: AAC, AA3, AIFF, AVCHD, AVI, BMP, CDA, FLAC, GIF, JPEG, MP3, MPEG-1, MPEG-2, MPEG-4, MVC, OGG, OMA, PCA, PNG, RealMedia®, QuickTime®, SND, SFA, W64, WAV, WDP, WMA, WMV

Saves: AAC, AC3, AA3, AIFF, AVC, AVI, BMP, FLAC, JPEG, LPEC, MP3, MPEG-2, MPEG-4, MVC, OGG, PCA, PNG, RealMedia®, TIFF, QuickTime, W64, WAV, WDP, WMA, WMV

Mute Controls on the Vegas Desktop

why-no-sound-1

Make sure you DO NOT have any MUTE Buttons turned ON

why-no-sound-2

If you have added this ICON to the Top Toolbar - make sure this is NOT MUTED

Set your Audio Devices and Speakers Correctly

There are a couple of different Audio Device Type settings that you can choose.
To access your Audio Device Settings please follow this pathway:
Go to Top Menu - Options - Preferences - Audio Device
I have found that Windows Classic Wave Driver is the best setting for most computers, so if you are on a different setting right now like Microsoft Sound Mapper try changing it. Depending on what type of computer you have, you may have more or less options than what you see below.

Also check that the Speaker selection is correct. Sometimes I have seen a Microphone be incorrectly defaulted to read as a Speaker Device - if this happens you definitely won't be getting any sound.

why-no-sound-3

Here are your choices

why-no-sound-4

Also make sure you have the CORRECT Speakers Selected !

Set your Project Properties correctly for Audio

Stereo or 5.1 Surround Sound

Most projects are normally set to standard Stereo - Left and Right speakers only. The standard Stereo configuration will not give you any problems because it is a basic default. However when working with 5.1 Surround Sound, you must also render to an output format that supports 5.1 Surround Sound. If you have set your Project Properties to 5.1 Surround Sound but only output to Stereo, there will be no sound. So open the Project Properties right now and go to the audio tab. If you are only working with Stereo, make sure it is not set to 5.1 Surround Sound.

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  • Your comment will be reviewed by a moderator before it is published on the site.
    Jake · 07:36 15/03/2016
    I recorded my video using the Elgato HD60. I have tried many things said here and other things online but Movie Studio Plat 12.0 doesnt provide sound only audio. Do you reckon this is the codec? Regards, Jake
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    Preda Mihai · 04:05 13/03/2016
    I have a video track and an audio one and after I render them into mp4 audio doesn't play. I tried everything you said and still doesn't work. I configured Render Templates and Preferences, both audio and video options.
    • Your comment will be reviewed by a moderator before it is published on the site.
      Derek
      • Member
      • Moderator
      · 12:07 13/03/2016
      This normally happens if you have set the Project Properties Audio tab to 5.1 Surround instead of Stereo.
      Please make sure it is STEREO only.
      If this is not your problem, please upload a screen shot of your Project on the Desktop, so In can see your timeline. Also upload screen shot for Project Properties. You can do all this on the Forum.
      https://www.moviestudiozen.com/forum
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    Filip · 03:31 27/02/2016
    When i upload a video i only see the video , not the sound . ? Pls help me
    • Your comment will be reviewed by a moderator before it is published on the site.
      Derek
      • Member
      • Moderator
      · 12:04 13/03/2016
      Hi Filip
      Sorry for long delay in answering your question. There was a BUG in the website and I was not receiving notifications for new messages. It is now fixed.
      If you import a video into Movie Studio or Vegas Pro and there is no sound, that normally means the video is using a Video Codec that is not supported by Sony. Your solution is to record your videos using a different format or convert them using a Video Conversion program before you import into the Movie Studio/Vegas.
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    Reesa · 16:50 09/02/2016
    maybe you can help me? i have movie studio platinum 13, and im really new to all this movie editing stuff. saw some friends put together clips of videos and set it to music. it looked really neat so i wanted to give it a try. anyway, it's a learning curve, but i suprise myself at the ease with which im getting this down. i have all the clips together and the mp3 music piece all lined up. they sound terrific in the timeline. my mouth is watering because i can't wait to show my friends the humdinger of a video i made. i upload it as an mp4 to my hard drive. when i get done with the waiting i press the button. i gasp in horror as there is no sound! i tried to make a much shorter clip and again it sounded fine in the timeline, but not uploaded as an mp4. i know i must be missing a rediculously simple step. what am i doing wrong?
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    Vegas PRO NewBIE · 23:07 02/12/2015
    Hello there, recently started to use Sony Vegas Pro 13! After lots of searching about how successfully can i render AVI Files i finally made it! But i have a strange issue with the sound i mean is not like my videos didn't have sound at all but it's there only just a few secs and then complete silence and then the same thing again! What i did wrong is there a solution to this? Thanks in advance!
    • Your comment will be reviewed by a moderator before it is published on the site.
      Derek
      • Member
      • Moderator
      · 00:33 03/12/2015
      Do not render videos in Vegas to [b]Video for Window .avi[/b] - this is an uncompressed intermediate format and not meant for final video delivery. The file size will be insanely huge and fill up your Hard Drive extremely fast.
      Where did your videos come from ?
      Did you record them with a camera ?
      or
      Did you create a video screen recording using a Capture Device or Capture Software ?
      If you used a capture device, which exact model are you using ?
      Some of these capture devices record to non-standard video codecs/formats, which Vegas cannot decode properly. You should be recording to H.264 .mp4 where available and not .avi
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    Marko · 09:52 23/11/2015
    When I add my video can I make so the sound adds vhen the video is inported to sony vegas
    • Your comment will be reviewed by a moderator before it is published on the site.
      Derek
      • Member
      • Moderator
      · 11:23 23/11/2015
      The Audio linked to Video is always imported with the Video clip.
      If your audio or video is not importing onto the timeline, it means the Video Codec being used by your video is not supported by Vegas. [b]Record[/b] your videos to a different format/codec or[b] convert[/b] them into a different format/codec before you import into Vegas.
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    Truffleshuffle03
    • Member
    · 10:55 01/11/2015
    Here is My problem I have I with sound, I have a video clip on my harddrive it has sound and everything once i import it into my movie studio platinum 12 suite the clip no longer has any sound. It doesn't even have the visual bar that shows the sound. It only imports the video. I have not changed my settings on the recording device or movie studio and other clips recorded before this clip and after work just fine and have sound when imported.
    • Your comment will be reviewed by a moderator before it is published on the site.
      Derek
      • Member
      • Moderator
      · 11:32 01/11/2015
      The first thing you need to do is reset the program and delete the cache. Doing this will often fix errors that happen out of the blue. It is safe to do and will not delete any of your saved projects, and will make program look like it was just installed.
      Do this:
      Turn Movie Studio/Vegas/DVD Architect Off.
      Hold down CONTROL and SHIFT keys at the same time AND ALSO AT THE SAME TIME double click program icon on Desktop to Boot program.
      Window will pop up.
      Select Delete Cache and Yes.
      This will restore program to Factory Default Settings.
      • Your comment will be reviewed by a moderator before it is published on the site.
        Truffleshuffle03
        • Member
        · 01:43 02/11/2015
        [quote=Derek]The first thing you need to do is reset the program and delete the cache. Doing this will often fix errors that happen out of the blue. It is safe to do and will not delete any of your saved projects, and will make program look like it was just installed.
        Do this:
        Turn Movie Studio/Vegas/DVD Architect Off.
        Hold down CONTROL and SHIFT keys at the same time AND ALSO AT THE SAME TIME double click program icon on Desktop to Boot program.
        Window will pop up.
        Select Delete Cache and Yes.
        This will restore program to Factory Default Settings.
        [/quote]I did that already because it was trying to make me reinstall the whole disc when I would try and open a saved project sometimes, and I still have the issue with it not importing the sound with the video sometimes. It doesn't happen all the time but when it does it's annoying. I thought maybe it was my recording device but other software I sometimes use import the same clip just fine.
        • Your comment will be reviewed by a moderator before it is published on the site.
          Derek
          • Member
          • Moderator
          · 09:34 02/11/2015
          Have you actually been able to reset the program properly ?
          Your reply here suggests something else is going on, which has nothing to do with resetting.
          [quote]I did that already because it was trying to make me reinstall the whole disc when I would try and open a saved project sometimes[/quote]
          When you reset the program, it can [b]only be done[/b] by using the [b]Shortcut Boot Icon for Movie Studio/Vegas Pro[/b] on the Windows Desktop. The reset function will not work if you try to follow my reset instructions via the Windows Start Menu or Program/Apps list. If you do not have a Movie Studio/Vegas Pro program shortcut boot icon on your Windows Desktop, you need to do this first, then hold down CTRL + Shift.

          If you have actually reset the program properly and this problem is still happening, then it means either the video you are trying to use is using a format that is not supported OR something else on your computer has changed. Video Editing programs rely on many different background Windows programs to work properly. If something has gone wrong, it can cause problems. Also make sure you have not installed any of those "free" Video Codec packs like K-lite codec pack. These will replace the good quality codecs that came with your program and use inferior ones instead. This has the effect of screwing up your Windows Registry. If this is what you did, un-install Codec Pack and Sony programs, re-boot and then re-install Sony programs.
          • Your comment will be reviewed by a moderator before it is published on the site.
            Anonymous · 15:41 06/03/2016
            You can do this reset to default method using the start menu in windows 7, not sure about 8 or 10. The trick is to keep ctrl-shift down after through alerts windows may present. As long as the application can detect those keys are pressed when it starts up you should get the dialog asking about resetting and clearing cache files.
  • Your comment will be reviewed by a moderator before it is published on the site.
    Carien du Plessis · 20:03 09/10/2015
    My video is saved as a MP4, why cant Vegas play it?
    • Your comment will be reviewed by a moderator before it is published on the site.
      Derek
      • Member
      • Moderator
      · 00:47 10/10/2015
      What exactly is happening ?
      Can you see the Video but not hear Audio ?
      OR
      Can you not see Video, but can hear Audio ?
      OR
      You can't import the video into Vegas at all ?

      An MP4 is only a generic video container and could be using any type of Video Codec.
      Which program or device did your video come from ?
      Do you have Apple Quicktime installed ? You need this to decode certain video formats.
  • Your comment will be reviewed by a moderator before it is published on the site.
    IconicShaman · 10:14 05/09/2015
    https://gyazo.com/7e33087adc02a71ebc3bbcc39984743a
    This is the waveform I'm dealing with in Vegas Pro 12 for a basis of what I'm working with. I have tried everything. I've changed settings, I've converted files, I've duplicated tracks to split channels and NOTHING works. In the preview when I render a video with this audio file, it works perfect. But when I render it, it is muted until the audio plays in both speakers. I don't understand what's wrong. I've scoured Google for a solution and I have found nothing to help me. Is there anything I'm doing wrong here?
    • Your comment will be reviewed by a moderator before it is published on the site.
      Derek
      • Member
      • Moderator
      · 14:37 05/09/2015
      Hi Iconic Shaman
      There is another thing you need to check which I have just added to this article. Most projects are normally set to standard [b]Stereo[/b] - Left and Right speakers only. The standard Stereo configuration will not give you any problems because it is a basic default. However when working with [b]5.1 Surround Sound[/b], you must also render to an output format that supports 5.1 Surround Sound. If you have set your Project Properties to 5.1 Surround Sound but only output to Stereo, there will be no sound. [b]So open the Project Properties right now and go to the audio tab. If you are only working with Stereo, make sure it is not set to 5.1 Surround Sound[/b].

      If this is not your problem, I suggest you do a full reset of the program. This will normally fix problems that you cannot work out.
      Do this:
      Turn Movie Studio/Vegas Off.
      Hold down CONTROL and SHIFT keys at the same time AND ALSO AT THE SAME TIME double click program icon on Desktop to Boot program.
      Window will pop up.
      Select Delete Cache and Yes.
      This will restore program to Factory Default Settings.

      Regards
      Derek.
      • Your comment will be reviewed by a moderator before it is published on the site.
        IconicShaman · 21:23 08/09/2015
        Thank you for the suggestion, Derek. But I'm still having trouble, this didn't solve my issue. Did everything as you said - preferences were set to Stereo all along. So I did a reset, got everything back in place, do a test render - exact same issue.

        The only fix I come across is if I switch the stereo track to a mono and render it that way, but then the playback doesn't have the same power it has in stereo. Not sure what to do here...
        • Your comment will be reviewed by a moderator before it is published on the site.
          Derek
          • Member
          • Moderator
          · 22:24 08/09/2015
          There is only one thing left that must be the problem - your media file must be corrupt or be using a codec that is not supported.
  • Your comment will be reviewed by a moderator before it is published on the site.
    inzannatee · 05:06 01/09/2015
    Hi, I have just done the new update for OBS and it reset all my settings, as the system is a little different now. However, although I have it set to MP4, I'm not getting any audio when I send it to Movie Studio to edit. The audio is there as it will play in Windows MM. I have also tried clearing the cache in Movie Studio too.
    I have tried everything that I can think of, you guys are my last hope!
    cheers
    • Your comment will be reviewed by a moderator before it is published on the site.
      Derek
      • Member
      • Moderator
      · 13:55 01/09/2015
      I just re-installed Windows 10 and also installed OBS. .mp4 videos from OBS are working OK for me in Movie Studio, so you must have a setting wrong in OBS.
      Please Copy and Paste your question into the Forum under the Movie Studio Platinum sub-forum.
      Then upload some screen shots showing your [b]Settings[/b] for [b]Encoding[/b] and [b]Broadcast Settings[/b].

      Regards
      Derek.

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