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Question Requesting Trial for Mocha Pro 5.5.2 - Error

Requesting Trial for Mocha Pro 5.5.2 - Error was created by adamlevine

Posted 03 May 2018 12:53 #1
Hey guys,

i downloaded a trial version of Mocha Pro 5.5.2 standalone, whenever I start the program it asks me if i want to buy a license, activate or request a trial.

Requesting a trial leads me to a form with some personal data, but if I fill it out and click on “Send Request” i always get an error that says “Request Failed: Failed to allocate serial number”

Am I doing something wrong? Or can I get the trial serial somehow else?

Thanks in advance,
Last Edit:03 May 2018 16:44 by adamlevine

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Replied by DoctorZen on topic Requesting Trial for Mocha Pro 5.5.2 - Error

Posted 03 May 2018 16:48 #2
I have never downloaded to the free trial for Mocha Pro.
I recommend you do one or two of the following.

1. Read the FAQ page for Mocha on the Boris FX website:
borisfx.com/faq/

2. Contact Boris FX Support:
borisfx.com/support/open-a-case/

Regards
Derek
ℹ️ Remember to turn everything off at least once a week, including your brain, then sit somewhere quiet and just chill out.
Unplugging is the best way to find solutions to your problems. If you would like to share some love, post a customer testimonial or make a donation.
by DoctorZen

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