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Solved Movie Studio Platinum 12 wont open so I'm going to downgrade to 11
Movie Studio Platinum 12 wont open so I'm going to downgrade to 11 was created by superguy
Posted 29 Sep 2021 09:11 #1 hey i did a post on here saying i cant get my movie studio 12 to work
iv tried and tried and tried
so i decided to down grade and go to movie studio 11
but my question is this .....will it work
if i get movie studio 11 and upload it to my computer will it work
i got a movie studio 17 and that seemed to work but it wasnt for me
but what about 11 will that work or do you think i might have the same problem
iv tried and tried and tried
so i decided to down grade and go to movie studio 11
but my question is this .....will it work
if i get movie studio 11 and upload it to my computer will it work
i got a movie studio 17 and that seemed to work but it wasnt for me
but what about 11 will that work or do you think i might have the same problem
Last Edit:29 Sep 2021 17:52 by superguy
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Replied by DoctorZen on topic Movie Studio Platinum 12 wont open so I'm going to downgrade to 11
Posted 29 Sep 2021 17:41 #2 You can install different versions of Vegas on the same computer - they are all standalone programs.
I highly recommend you use version 17.
I have a 6 part beginners guide that teaches how to use the new interface.
www.moviestudiozen.com/free-tutorials/sony-movie-studio-platinum
I highly recommend you use version 17.
I have a 6 part beginners guide that teaches how to use the new interface.
www.moviestudiozen.com/free-tutorials/sony-movie-studio-platinum
ℹ️ Remember to turn everything off at least once a week, including your brain, then sit somewhere quiet and just chill out.
Unplugging is the best way to find solutions to your problems. If you would like to share some love, post a customer testimonial or make a donation.
Unplugging is the best way to find solutions to your problems. If you would like to share some love, post a customer testimonial or make a donation.
Last Edit:29 Sep 2021 17:52 by DoctorZen
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Replied by superguy on topic Movie Studio Platinum 12 wont open so I'm going to downgrade to 11
Posted 13 Dec 2021 12:01 #3 its working on my laptop but not on my desk top
both the 11 and 12 they arent working its giving me the same thing
can you still help me out
both the 11 and 12 they arent working its giving me the same thing
can you still help me out
Last Edit:30 Mar 2022 11:52 by superguy
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Replied by ericlnz on topic Movie Studio Platinum 12 wont open so I'm going to downgrade to 11
Posted 13 Dec 2021 19:21 #4 Both versions should work.
It might help if you are more specific describing your problem. Do you have 12 installed on both your machines and if so what happens when you try to open MS12.
It might help if you are more specific describing your problem. Do you have 12 installed on both your machines and if so what happens when you try to open MS12.
Last Edit:13 Dec 2021 20:43 by ericlnz
The following user(s) said Thank You: DoctorZen
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problem description
application name: sony application registration utility
application version: version 12.0 (build 896) 64-bit
problem: unmanaged exception (0xc0000005)
fault module: c:\program files\sony\movie studio platinum 12.0\applicationregistration.exe
fault address: 0x00007FF60BCA6CB0
fault offset: 0x0000000000036CB0
fault process details
process path: c:\program files\sony\movie studio platinum 12.0\applicationregistration.exe
process version: version 12.0 (build 896) 64-bit
process description: sony application registration utility
process image date: 2013-03-25 (mon mar 25) 15:23:04
2
windows specifications
Edition windows 10 home
version 21H1
3
camera
sony camera
HDR-CX625
4
youtube
5 symptoms of my problem
ok basically iv used movie studio platinum 12 for i think 7 years and on rare occasion it would give this box thing
saying movie studio stopped working but that would be rare
but just the other day around 2 to 3 days ago i tried to click on the app on my computer and the problem report popped up and i just pressed
send problem and tried to reopen movie studio platinum 12 again but it did the same thing over and over
i tried uninstalling it and installing it again but its just giving me the same problem the problem report box keeps popping and it shuts down
the thing is that it is working on my laptop but not my pc and my laptop is older then my pc
and thats basically it
what do i do
application name: sony application registration utility
application version: version 12.0 (build 896) 64-bit
problem: unmanaged exception (0xc0000005)
fault module: c:\program files\sony\movie studio platinum 12.0\applicationregistration.exe
fault address: 0x00007FF60BCA6CB0
fault offset: 0x0000000000036CB0
fault process details
process path: c:\program files\sony\movie studio platinum 12.0\applicationregistration.exe
process version: version 12.0 (build 896) 64-bit
process description: sony application registration utility
process image date: 2013-03-25 (mon mar 25) 15:23:04
2
windows specifications
Edition windows 10 home
version 21H1
3
camera
sony camera
HDR-CX625
4
youtube
5 symptoms of my problem
ok basically iv used movie studio platinum 12 for i think 7 years and on rare occasion it would give this box thing
saying movie studio stopped working but that would be rare
but just the other day around 2 to 3 days ago i tried to click on the app on my computer and the problem report popped up and i just pressed
send problem and tried to reopen movie studio platinum 12 again but it did the same thing over and over
i tried uninstalling it and installing it again but its just giving me the same problem the problem report box keeps popping and it shuts down
the thing is that it is working on my laptop but not my pc and my laptop is older then my pc
and thats basically it
what do i do
by superguy
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"Older versions of Vegas Pro than 14.0 are licensed under a system (as previously used by Sony) which permits use on multiple computers by one user; after an unspecified number of installations on different or updated PCs you may need to contact support to reset your "installation count"."
Advice on how to contact VEGAS Support is here www.vegascreativesoftware.info/us/forum/customer-support--132075/#ca823263
You could also try and see if their Online Live Chat could help. (("Please visit www.vegascreativesoftware.com/us/support/ between 12:00 and 4:00 Central (currently GMT-6) Monday through Friday and use the chat widget in the lower-right-hand corner to chat directly with a support rep.")
A similar case here www.vegascreativesoftware.info/us/forum/my-movie-studio-platinum-12-problem-report--131775/
Advice on how to contact VEGAS Support is here www.vegascreativesoftware.info/us/forum/customer-support--132075/#ca823263
You could also try and see if their Online Live Chat could help. (("Please visit www.vegascreativesoftware.com/us/support/ between 12:00 and 4:00 Central (currently GMT-6) Monday through Friday and use the chat widget in the lower-right-hand corner to chat directly with a support rep.")
A similar case here www.vegascreativesoftware.info/us/forum/my-movie-studio-platinum-12-problem-report--131775/
by vkmast
The following user(s) said Thank You: DoctorZen
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