Question Error with NewBlue Titler Pro 5

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Hello.
I installed a Quadro K620 card on my Windows 10 64 PC. The card driver is the latest released by Nvidia. Using Vegas Pro 16, could the error I get with Titler Pro 5 be caused by the driver being too recent? I tried to change the Vegas parameters in "Options" "Preferences" "Video" try the different settings for "GPU accelerator of video processing" but the error continues.
Thanks for any suggestions. 

 
06 Jan 2021 23:09 #1
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Hi Ruggero - Welcome to the MSZ Forum :)

It is possible that your Quadro K620 is not compatible with Titler Pro, however that does seem unlikely.
The No.1 thing I recommend you do, is ask NewBlueFX support this question - they should be able to tell you this info!
newbluefx.zendesk.com/hc/en-us
Press blue help button in lower right corner, type question and then the CONTACT button will appear.

 

The first thing I recommend you try, is to do a full program reset for Vegas Pro.
Sometimes this will fix random errors, because it will force a full rescan for all drivers and apps when Vegas Pro boot up.
Reset instructions here:
www.moviestudiozen.com/doctor-zen-faq/573-how-to-reset-sony-software-to-default-settings#a1

After the reset, go to Options/Preferences/Video and make sure your graphics card is selected.
Now see if you can open an instance of Titler Pro on the timeline.

The other thing I would have a close look at, is your Nvidia Drivers.
There are actually quite a few different (older) drivers for your GPU available, that you could experiment with.
Go to here first:
www.nvidia.com/Download/index.aspx#
There are 2x different Download types you can choose from - the default option should be the most stable.

 

To access all older drivers, go here and search the following.
I would recommend trying some of the older drivers from 6 months ago.
Sometimes Nvidia brings out new drivers that have "new bugs".
www.nvidia.com/Download/Find.aspx?lang=en-us#

 

Regards
Derek



 
:idea: Remember to turn everything off at least once a week, including your brain, then sit somewhere quiet and just chill out.
Unplugging is the best way to find solutions to your problems. If you would like to share some love, post a customer testimonial or make a donation.
Peace :)
07 Jan 2021 17:27 #2
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