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Solved Black preview window!

  • Helena S
  • Helena S's Avatar Offline Topic Author
  • Zen Level 2
  • Zen Level 2
  • Sony Vegas Pro user
  • Posts: 26
  • Thank you received: 2

Black preview window! was created by Helena S

Posted 26 Jan 2015 06:12 #1
Hi!

Frustrating problem has suddenly appeared in my sony vegas pro 12. I cant see anything in preview window. It is totally black. I have been trying to find out what is wrong but I really don´t know. Any idea?


/ Helena
Best way to get rid of a temptation is to fall for it.
Last Edit:30 Jan 2015 23:56 by Helena S

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Replied by DoctorZen on topic Black preview window!

Posted 26 Jan 2015 06:27 #2
Hi Helena

My guess is that you accidentally turned ON Split Screen Preview and have it set to Clipboard.
This button is next to Preview Window Quality settings - turn it OFF.

If something else is going on, there is another thing you can do.
Do a full program reset. This will restore all settings and windows and also clean the Vegas temporary cache which gets filled with crap over time.
Do this:
Turn Vegas Off.
Hold down CONTROL and SHIFT keys at the same time AND ALSO AT THE SAME TIME double click program icon on Desktop to Boot program.
Window will pop up.
Select Delete Cache and Yes.
This will restore program to Factory Default Settings.

Regards
Derek :cheer:
ℹ️ Remember to turn everything off at least once a week, including your brain, then sit somewhere quiet and just chill out.
Unplugging is the best way to find solutions to your problems. If you would like to share some love, post a customer testimonial or make a donation.
by DoctorZen
The following user(s) said Thank You: Helena S

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  • Helena S
  • Helena S's Avatar Offline Topic Author
  • Zen Level 2
  • Zen Level 2
  • Sony Vegas Pro user
  • Posts: 26
  • Thank you received: 2

Replied by Helena S on topic Black preview window!

Posted 26 Jan 2015 06:42 #3
You are absolutely right! I have by mistake turned on split screen and set to clipboard. I have no idea how it happen but now it works again!

Thank you
Best way to get rid of a temptation is to fall for it.
by Helena S

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Replied by DoctorZen on topic Black preview window!

Posted 26 Jan 2015 07:01 #4
Excellent !
Glad it was an easy fix :silly:
ℹ️ Remember to turn everything off at least once a week, including your brain, then sit somewhere quiet and just chill out.
Unplugging is the best way to find solutions to your problems. If you would like to share some love, post a customer testimonial or make a donation.
by DoctorZen

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