Pin It


Diagnosing any problem with Sony Vegas Pro or Sony Vegas Movie Studio HD Platinum can be extremely frustrating at times, however a methodical approach is the best way.

Experience has shown me that 90% of problems that people encounter are mainly due to user error. Quite often one tiny little icon or internal setting has been activated my mistake, which can then cause a seemingly very large problem with your entire Vegas project.

The next thing people start to do is hurl abuse at the program and their computer and start believing their world is coming to an end. If you stay calm and be methodical most problems can be worked out fairly quickly when you supply the right information to the Doctor.

SPECIAL UPDATE for 2016!!!

I have created a new and improved tutorial on this topic. Please follow the link below.
#11 Sony Vegas Zen Tips: How To Troubleshoot Problems with Vegas And Movie Studio

Screen Captures

The best way for a fast diagnosis of any problem is to show and tell an expert as much information as possible about your problem and the configuration of your computer. Being able to see exactly what your Vegas Desktop, Settings and Computer Configuration look like is a great step in the right direction.

The best way to do this is by learning how to create Screen Shots of the most important settings in Vegas. Buried within Windows 7 and Vista are two free programs you can use to create screen shots - the Snipping Tool and Paint. Watch my video tutorial right now and I will show you just how easy it is to take screen shots so that you can then email them to me on This email address is being protected from spambots. You need JavaScript enabled to view it. or another person who has some experience working with Sony Creative Software.

Video Screen Capture

A Video Screen Capture is the best way to show anyone what you are doing on your computer. Video Screen Capture software needs to be bought separately just like Sony Vegas. There are countless different programs you can choose from to perform this task. So at the end of my video tutorial I share with you some of the programs I have used and would recommend for you to try out.

Here is my top four choices for you to try out if you are interested:
My Screen Recorder
My Screen Recorder Pro

If you do end up making a Video Screen Capture of Vegas for me, then all you have to do next is upload it to YouTube. You have the option of making the video private if you would like, in which case you then need to send me a direct link.


Buy the latest version of Vegas Pro here !

MAGIX Software & VEGAS Creative Software

If you already own an older version of Vegas Pro, you can purchase a discounted upgrade via this link.

Use this link to find more SPECIAL DEALS for Vegas & Magix software on the MSZ Deals page!



About Derek Moran
Derek Moran is the author of all articles on Movie Studio Zen.
You can find me on YouTube, FacebookTwitterRead more about Derek...


Pin It
Say something here...
symbols left.
You are a guest ( Sign Up ? )
or post as a guest
Loading comment... The comment will be refreshed after 00:00.
  • Your comment will be reviewed by a moderator before it is published on the site.
    • Member
    · 14:03 06/04/2012
    Dex, It looks like I may still be having problems with my account.
    I have been watching for notification of the posting of new videos, or some other sort of communication, but have seen nothing, and I just noticed that there is a new video posted, on diagnosing problems.

    All this is assuming you are sending out bulk communication to your entire membership list.
    • Your comment will be reviewed by a moderator before it is published on the site.
      • Member
      • Moderator
      · 14:45 06/04/2012
      Hi Shuterbug

      Don't panic - that's my job! Your account is working just fine.
      Currently working on a massive update that will answer a lot of questions many people have been asking - you will see lots of new material go live in the next 48 hours.

      I have had a lot of important technical issues to resolve with the website which hopefully are now all fixed - touch wood.

      I have decided to use my Zen Blog as the No.1 form of communication to inform of New Tutorials and News. So please subscribe to that now if you haven't already done so.
      The advantage of the Blog is that I have it linked with Google's Feedburner application, which automatically sends out messages for me every time I post something new.

      For the meantime the "membership" list will just give you the ability to post comments easily on the website. Once I get my head above water and get some special videos made, members will then have access to exclusive material.


Make a Donation

Movie Studio Zen is a fully independent site and all our content is free. You can help support this site by making a PayPal donation.

MSZ Social Media

youtube  facebook  twitter

Copyright © 2021
All rights reserved.

Back to top