Diagnosing any problem with Sony Vegas Pro or Sony Vegas Movie Studio HD Platinum can be extremely frustrating at times, however a methodical approach is the best way.
Experience has shown me that 90% of problems that people encounter are mainly due to user error. Quite often one tiny little icon or internal setting has been activated my mistake, which can then cause a seemingly very large problem with your entire Vegas project.
The next thing people start to do is hurl abuse at the program and their computer and start believing their world is coming to an end. If you stay calm and be methodical most problems can be worked out fairly quickly when you supply the right information to the Doctor.
SPECIAL UPDATE for 2016!!!
I have created a new and improved tutorial on this topic. Please follow the link below.
#11 Sony Vegas Zen Tips: How To Troubleshoot Problems with Vegas And Movie Studio
The best way for a fast diagnosis of any problem is to show and tell an expert as much information as possible about your problem and the configuration of your computer. Being able to see exactly what your Vegas Desktop, Settings and Computer Configuration look like is a great step in the right direction.
Video Screen Capture
A Video Screen Capture is the best way to show anyone what you are doing on your computer. Video Screen Capture software needs to be bought separately just like Sony Vegas. There are countless different programs you can choose from to perform this task. So at the end of my video tutorial I share with you some of the programs I have used and would recommend for you to try out.
If you do end up making a Video Screen Capture of Vegas for me, then all you have to do next is upload it to YouTube. You have the option of making the video private if you would like, in which case you then need to send me a direct link.