Q: When I try and import a video it says I need Quicktime, however after installing QT it still gives me the same message ?

Answer: Quicktime can be troublesome for some people's computers. If you install Apple Quicktime and keep getting the message that Quicktime needs to be installed, there are a couple of solutions you can try.

Please note that Apple Quicktime is a prerequisite for Vegas Pro and Vegas Movie Studio to work properly. It is needed by certain video codecs and formats.

DO YOU HAVE APPLE QUICKTIME INSTALLED ?

Apple Quicktime must be installed on the same computer you have Movie Studio or Vegas Pro installed on. This is a prerequisite for both programs and is listed in the minimum requirements. Apple Quicktime is needed in case you are working with Apple Video Codecs and Formats.

Solutions for the program saying it needs apple quicktime

Solution 1

Sometimes installing an older version of Quicktime for Windows will fix compatibility problems with Sony Vegas Pro and Sony Movie Studio Platinum.

Apple has dropped support for Quicktime on Windows 10 and Windows 8.1 computers. If you try to install the latest version of Quicktime 7.7.9 on Windows 10/8.1, it may not work. The solution is to install Quicktime 7.6, which will work.

If you are still using Windows Vista or Windows 7, Quicktime 7.7.9 should work OK for you. If you experience any problems at all, the best solution is to install Quicktime 7.6.

Install program and re-boot your computer. Now check to see if you can import the videos that were not working.

Solution 2

If the video you are trying to import is encoded with a Video Codec that is only supported by Apple Macs, then you will probably have to convert it first into a Vegas or Movie Studio friendly format/codec.

If the video is encoded with Apple ProRes, you will need to install Apple ProRes QuickTime Decoder 1.0 for Windows and also make sure you have Quicktime installed.

Solution 3

Sometimes you may simply be experiencing an X-file. Random errors that occur suddenly out of the blue, are often caused by corrupt garbage files that have built up in the Vegas Pro and Movie Studio Platinum cache.

The remedy for this is to delete the cache and restore all settings to default values.

Do this:

Turn Movie Studio/Vegas Pro Off.
Hold down CONTROL and SHIFT keys at the same time AND ALSO AT THE SAME TIME double click program icon on Desktop to Boot program.
Window will pop up.
Select Delete Cache and Yes.
This will restore program to Factory Default Settings.

APRIL 2016 SECURITY VULNERABILITY ANNOUNCED

In April 2016, some security vulnerabilities were discovered in Apple Quicktime.

There is no need to panic about this development. From all the available information that I have read, the problem is only with the actual Quicktime player and not with the codecs that get installed with QT. The security flaws can only be activated if you tried to play a .mov video file in QT that is infected. Editing with .mov video files in Vegas Pro and Movie Studio will not infect your computer. All you have to do is STOP playing videos with Quicktime and use a different media player. If you are super worried, delete the quicktimeplayer.exe file from your computer and then nothing bad can happen.

 

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  • Your comment will be reviewed by a moderator before it is published on the site.
    fernando zuzunaga · 05:01 26/09/2016
    gracias muchachos que útil esto
  • Your comment will be reviewed by a moderator before it is published on the site.
    khal · 02:45 01/09/2016
    i love you
    • Your comment will be reviewed by a moderator before it is published on the site.
      Derek
      • Moderator
      · 17:40 01/09/2016
      :confused::cheer:
  • Your comment will be reviewed by a moderator before it is published on the site.
    Tom Steele · 07:58 21/07/2016
    None of these work for me. I am trying to use ipod touch .mov files and no matter what I do (download 7.7.6 check all boxes to install on my computer, etc...) it gives the error message saying that I must install quicktime. I'm panicking.
    • Your comment will be reviewed by a moderator before it is published on the site.
      Derek
      • Moderator
      · 17:19 21/07/2016
      Apple formats on Windows computers are becoming a real problem, mainly because of Apple being Apple and actively making it difficult for Windows users. If you have tried all 3 solutions, I suggest you use a Video Conversion program and convert your videos into .mp4 format before importing into Sony Vegas. Many people do this now.
  • Your comment will be reviewed by a moderator before it is published on the site.
    Phil · 13:06 13/07/2016
    Great, thanks. Solution 1 worked for me.
    • Your comment will be reviewed by a moderator before it is published on the site.
      Derek
      • Moderator
      · 14:24 13/07/2016
      Cool
  • Your comment will be reviewed by a moderator before it is published on the site.
    lauralily520 · 16:57 03/06/2016
    i also have the problem , but i haven't solved it now, anybody have the simple solution?
    • Your comment will be reviewed by a moderator before it is published on the site.
      Derek
      • Moderator
      · 17:42 03/06/2016
      Have you tried all the solutions I recommended above ?
      What type of video are you trying to import ?
      What is it's file extension ?
      Where did it come from ?
  • Your comment will be reviewed by a moderator before it is published on the site.
    Mustafa Kemal · 00:36 21/05/2016
    This was very useful for me thanx for this article. First 2 didnt work on me but deleting the cache did the work.
    • Your comment will be reviewed by a moderator before it is published on the site.
      Derek
      • Moderator
      · 18:17 23/05/2016
      Thank you Mustafa.
  • Your comment will be reviewed by a moderator before it is published on the site.
    Sergey · 16:23 20/05/2016
    I so appreciate your article. Has spent a half of the day with Youtube instructions of all kinds with no luck. Your article saved me. Most instruct installing 7.7.6 - no effect. Your 7.6 (20Megs not 40) fixed things. Thanks so much. And for cleaning cache thanks - have not seen this info anywhere.
    • Your comment will be reviewed by a moderator before it is published on the site.
      Derek
      • Moderator
      · 18:16 23/05/2016
      Thank you Sergey.
  • Your comment will be reviewed by a moderator before it is published on the site.
    Keith · 00:32 17/04/2016
    How will the current advice of removing quick time from windows affect Movie Studio etc?
    • Your comment will be reviewed by a moderator before it is published on the site.
      Derek
      • Moderator
      · 19:10 19/04/2016
      As I said in the article, my advice is to install the slightly older version of Apple Quicktime v7.7.6.
      This version works perfectly OK with all Sony programs. This is what I have installed on my own computer.
  • Your comment will be reviewed by a moderator before it is published on the site.
    hifellas · 10:45 20/01/2016
    oh my god thank you so much
  • Your comment will be reviewed by a moderator before it is published on the site.
    Hazbulator · 00:02 09/10/2015
    Thanks a lot 1 and 3 combined also worked for me! ,))
    • Your comment will be reviewed by a moderator before it is published on the site.
      Derek
      • Moderator
      · 01:07 09/10/2015
      Glad to help

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