Q: How can I reset my Sony Software to make it work properly again?
Answer: There are some keyboard shortcuts you can use with most Sony Software programs, which will completely reset everything and make the application look like it is newly installed.
If you have been using your program for a long time on the same computer, garbage files will build up in the Sony Vegas Pro and Movie Studio Platinum temporary files cache. These temporary files can sometimes cause conflicts and strange behaviour. Resetting the program and deleting the temporary files cache, will often fix weird problems that happened out of the blue. After a reset, Vegas Pro or Movie Studio will look like it has been installed for the first time.
IMPORTANT - Please read this before attempting a program reset!
If the program crashed while editing an important project and you have not been doing regular saves (like you should always do), you can end up losing all your work! However Movie Studio and Vegas Pro may have done an auto-save of your project file, which can be recovered and re-saved if you're lucky. Auto-saved project files are saved to the Temporary Files Cache, so it is important to first inspect this folder before your do a full program reset and delete the cache.
To find out where the temporary files cache is located on your computer, open Movie Studio or Vegas Pro and go to Options/Preferences/General. Highlight and copy the Temporary Files Folder location using CTRL + C and then open up a Windows Explorer window in Documents. In the address bar located at top of window, press CTRL + V to paste address. You are now in the temporary files folder/cache. If any projects were auto-saved, they will normally look something like 00000000.restored.veg. Copy every single .veg or .vf file you can find and then paste them back into a safe folder location on your computer, like Documents/Vegas Projects. Now open each one up in Movie Studio or Vegas Pro and see if you have been lucky enough to find a crashed or missing project. If you want to keep it, make sure to re-save immediately with a new project file name that makes sense to you.
Instructions for how to reset Movie Studio, Vegas Pro or DVD Architect
Close the program (Movie Studio/Vegas/DVD Architect,etc...).
Hold down the CTRL + SHIFT keys at the same time AND ALSO AT THE SAME TIME double click program icon on Desktop to Boot program.
Window will pop up.
Select Delete all Cached Application Data and then press Yes.
This will restore program to Factory Default Settings.
The cache is now cleaned. After a reset, you will have to reconfigure your favourite settings in Options/Preferences and the Project Properties window!