In today’s Sony Vegas Zen Tips #11, I am going to show you how to trouble shoot any problem with Sony Vegas Pro, Movie Studio Platinum or DVD Architect.

Topics covered in this video

1. Don’t Panic!

2. Check that your Programs are up to date.

3. Check Windows System Information.

4. Check your Graphics Card Drivers.

5. Check that Windows is up to date.

6. Re-boot your computer.

7. Don't have different programs running at the same time.

8. Why is the Audio/Video missing from Video file?

9. Recording to different formats/codecs.

10. Use a Video Conversion program to help with importing non-standard video formats/codecs.

11. Turning off GPU Acceleration.

12. Check that your Frame Rates match

13. Inspect Video FX at the point render crashes.

14. Corrupted .vf and .veg project files can be rescued by copying your timeline content into a new project file.

15. Clean/delete the Temporary Files Cache.

16. Ask for Help on the Movie Studio Zen Forum.

17. Information required to help troubleshoot your problem.

18. Reporting X-files.


The information in this tutorial applies to all versions of Sony Vegas Pro and Sony Movie Studio Platinum.

Buy the latest version of Vegas Pro here !


If you already own an older version of Vegas Pro, you can purchase a discounted upgrade via this link.



About Derek Moran
Derek Moran is the author of all articles on Movie Studio Zen.
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  • Your comment will be reviewed by a moderator before it is published on the site.
    • Member
    · 05:47 02/04/2016
    I am using sony movie studio platinium 13, I have stabilized two clips and when I try to stabilize the third clip, the program shuts down. Any solution or ideas how to fix. thanks sanford
    • Your comment will be reviewed by a moderator before it is published on the site.
      • Moderator
      · 16:37 03/04/2016
      The Stabilization plugin that comes with Movie Studio, is quite primitive compared to alternate 3rd party solutions. Personally I don't use this plugin at all. It requires a lot of memory to work properly, so my guess is that you are running out of RAM. I think your best solution may be to break your project into sub-projects and render/export out each Stabilized clip first, then import back into a single Master project.
  • Your comment will be reviewed by a moderator before it is published on the site.
    Eagle Six
    • Member
    · 06:08 19/03/2016
    Great tips Derek. I don't need them now, but most likely, sooner or later, I will.

    Best Regards.......George
    • Your comment will be reviewed by a moderator before it is published on the site.
      • Moderator
      · 10:38 19/03/2016
      I keep a massive file on all the questions I get asked the most, and that is what is generating the video series. This is going to make it much easier for me in the future, because I can direct people to watch a video instead of writing the same thing over and over again.

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