Solved Music Maker - Magix low latency 2016 loading failed

Have just purchased MSP 16 with Sound Forge and Music Maker. The latter won't run. Whilst loading a message appears "Magix low latency 2016 loading failed. Programme then appears and any attempt to use it incurs the same error message re-appearing. I have the latest windows 10 system and a nvidia gforce 940 graphics card

Hi Brian

I have never seen this error before and have been using Magix Music Maker on Windows 10 for more than 3 years now.
I can't find any information on this error on Google or the Magix forums.

I recommend you try two things:
1. Post this problem on the official Magix Forums here:
www.magix.info/us/audio-forum/music-maker/

2. I also recommend you contact Magix Support here:
support2.magix.com/customer/en/request

In my experience, Magix support is pretty good and should contact you within 48 hours or less.

Please report back with the solution, once you find out what it is.

Regards
Derek

Thanks Derek.

I have now contacted Magix support and am awaiting a reply. They have acknowledged my query with a ticket no. Will let you know what transpires.
Best
Brian

HI Derek,

I have received a long reply from Magix effectively saying its not their software at fault and have sent me a link to download their "Syscheck" app. I attach a copy of their e-mail.
What are your thoughts? Should I do this not knowing the actual reason for this action. I am not a musician so may be all this isn't worth it.

Regards
Brian

There's plenty on the net about this. This one

looks as it might help you.

What are your thoughts?

You definitely need to run the "Syscheck" app and follow any instructions that Magix gave you, if you want to get Music Maker working.

Thanks to Derek and Ericinz for your replies. The solution from Ericinz provided the answer. I followed the instructions on You Tube and Music Maker now working. Thanks again.