VEGAS Pro 21 - On Sale Now!
DISCLOSURE: Movie Studio Zen is supported by its audience. When you purchase through links on this site, we may earn an affiliate commission.

Solved Movie Studio 17 Wont let me update??

Movie Studio 17 Wont let me update?? was created by Shane2801

Posted 08 Aug 2021 16:41 #1
Hi guys,
Im having all sorts of trouble with Movie Studio 17. The program at first wouldnt load but got great support from this forum and worked my way through to fixing it. Now apparently there is an update (496mb) and when it asks me to download I agree then I get this pop up. Then it crashes. Can someone please help. My PC is quite high end and should run 17 easily
 
Last Edit:08 Aug 2021 18:53 by Shane2801
Attachments:

Please Log in or Create an account to join the conversation.

Replied by DoctorZen on topic Movie Studio 17 Wont let me update??

Posted 08 Aug 2021 19:01 #2
Hi Shane

The update you are referring to, did lots of weird things for all of us.

Re-boot your computer first, but DO NOT open Movie Studio,

This is what I recommend you do.

Go into Windows Programs & Features and completely uninstall your current version of Vegas Movie Studio Platinum 17.
Then go to this link and download the installer app.
dl03.magix.net/vegasmoviestudio17platinum_dlm_k17w6.exe
Run this program (double click).
Select only Vegas Movie Studio Platinum 17.
This will download and install the final build version for v17.

 

Regards
Derek
 
ℹ️ Remember to turn everything off at least once a week, including your brain, then sit somewhere quiet and just chill out.
Unplugging is the best way to find solutions to your problems. If you would like to share some love, post a customer testimonial or make a donation.
Last Edit:08 Aug 2021 19:04 by DoctorZen

Please Log in or Create an account to join the conversation.

Replied by Shane2801 on topic Movie Studio 17 Wont let me update??

Posted 08 Aug 2021 19:37 #3
Thnaks Derek,
If Im half way through a project can I save the VF file somewhere then move it back into the new Movie Studio 17 folder. It should then load when required?

Please Log in or Create an account to join the conversation.

Replied by DoctorZen on topic Movie Studio 17 Wont let me update??

Posted 08 Aug 2021 19:42 #4
Uninstalling and reinstalling programs does not delete any project files you may be working on.
All your project files should be saved in Documents/Movie Studio 17 Platinum Projects/Your Project.

Us the function Project/Save As and make sure the folder address is correct.
ℹ️ Remember to turn everything off at least once a week, including your brain, then sit somewhere quiet and just chill out.
Unplugging is the best way to find solutions to your problems. If you would like to share some love, post a customer testimonial or make a donation.
Last Edit:30 Mar 2022 11:30 by DoctorZen

Please Log in or Create an account to join the conversation.

  • Not Allowed: to create new topic.
  • Not Allowed: to reply.
  • Not Allowed: to edit your message.
Moderators: DoctorZen
Time to create page: 0.764 seconds