Solved Vegas 18 shows only portion of Video Media Generators window when creating Credit Roll

When creating or editing Credit Roll component, the left portion of the Properties and Styles window is not visable. This stops me changing colour, size etc.
Magix support was unable to be of any assistance.
I am using Build 527 of Vegas 18 Pro, 
NVIDIA Quadro P2200 graphics card with drive updated today with no improvement. 
Microsoft Windows 10 Pro Version 10.0.19043 Build 19043
Desktop is an Acer ConceptD CT500-51A,
using Intel Core i7-9700K CPU @ 3.60GHz, 8 Cores, 

 

Hi Ian

There are a couple of different things that could be the cause of this problem.
Use a process of elimination to find which solution works.

1. Check that your Windows 10 Display Scaling is set to 100%
Press Windows Start button and select Settings cog.
Select System/Display
Scroll down and make sure Scale and Layout = 100% (Recommended)

2. Right-click your Windows Desktop and select Nvidia Control Panel
Select Display/Change Resolution
Make sure it is set to the Native resolution for your monitor.

3. Open Vegas Pro and go to Options/Preferences/Display
Scroll to bottom
Make sure DPI scaling is turned on if you are using a monitor that is higher than 1920x1080  resolution, like a 4K monitor.

4. If MS Sans Serif 8,10,12,14,18,24 is missing in your Windows Registry, it will cause the older FX windows in Vegas to not display correctly.
To find if this is missing from your computer, type "RegEdit" in Windows search box and select Registry Editor.
Go to this location:
Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Fonts
You need to make sure all three of these fonts are installed:
“MS Sans Serif 8,10,12,14,18,24″=”SSERIFE.FON”
“MS Serif 8,10,12,14,18,24″=”SERIFE.FON”
“Courier 10,12,15″=”COURE.FON”

Let me know if any of these are missing.

5. If none of the above options help, I recommend you read this FAQ article:
windowsreport.com/font-bugs-windows-10/

Regards
Derek

Hi Derek,

Thank you for your indepth response. Yes! MS fonts you mentioned are missing. 

regards,
Ian

 

I created a new Registry Key file for you, that includes all the missing Font keys.
Download the zip file below then right-click and select Extract All.
Double-click the fontfix.reg file and follow instructions to install into registry.
Re-boot your computer.
Open Vegas Pro and see if it has fixed problem!

 

This is exactly what is inside the file:

######################################################################
Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Fonts]

"MS Sans Serif 8,10,12,14,18,24"="SSERIFE.FON"

"MS Sans Serif 8,10,12,14,18,24 (120)"="SSERIFF.FON"

"MS Serif 8,10,12,14,18,24"="SERIFE.FON"

"MS Serif 8,10,12,14,18,24 (120)"="SERIFF.FON"

"Courier 10,12,15"="COURE.FON"

"Courier 10,12,15 (120)"="COURF.FON"
######################################################################

Fantastic!!!!!
Thank you very much, problem solved. You have dug me out of a deep hole. I see you are in Australia too. I'm on the Central Coast of NSW.
I will be making a donation to your service - absolutely unreal!

regards,
Ian


 

Hi Ian
Thank you very much for your generous donation 
It is humbly appreciated and helps to keep the forum and site running.

As soon as I read your first message, I remembered from a long time ago, someone else with the same problem.
Bizarrely I had also experienced the exact same problem at the same time in the past!
Originally it took a long time to find the solution, because no one knew what caused it, but eventually I discovered the solution by expanding my search to other non-Vegas software programs and then I found a reference on one of the large Microsoft forums.

Long story short, one of the BIG Windows 10 updates from the past, seems to be the cause of this weird problem.
I'm really happy that I was able to remember how to fix it, but it did take me a few hours of thinking before the light turned on.

Cheers 
Derek

p.s.
I know the Central Coast really well, because half of my ancestors lived at Terrigal, Lisarow and Gosford.
I live in Griffith now, but would love to move to the hinterland one day and live in a shack!