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Question Is Vegas Pro v22 no longer fit for purpose?

Is Vegas Pro v22 no longer fit for purpose? was created by KembleSteve

Posted 20 Dec 2024 03:59 #1
I have followed your Movie Studio Zen web site for more years than I can recall.It was you that started me on the path of the old Sony product, then the more recent Magix age.The early days meant a lot of learning with this powerful video editor but recon I have grasped most of it by now. Unfortunately, as I have updated the versions, things seem to have been getting worse, so much so, that I would now happily move to another platform.The problems started when I moved from the Studio to the Pro version of the software.I submitted my concerns to Trustpilot, having given up on their online Help, where I see Magix as a Company had 69% of users rating them a score of 1 out of 5I have included a copy below of my submission, as it covers the details of what I have experienced. I have been a loyal customer of Vegas software for over a decade, starting with Studio which I was very happy with, then one day I was tempted to upgrade to the Pro version which was 19 at the time and have had problems ever since.
On Vegas Pro 19, the rendered audio channel often added a click at the end of the clip, which I had to edit out every time. I lived with it, but was them advised that they were aware of the problem, and that this had been fixed in version 22, so invested yet again in the next version.
What a mistake!
I now don't have the click, but have a sudden blank in the audio, part way through several clips.
As if that wasn't bad enough, I now cannot input any of the videos from my Panasonic camera, with the m2ts format - it inputs tha audio, but not the video.
After many hours of editing my latest video, I went to render it onto a Blu-ray disc, and the Blu-ray option has been removed. I complained about this on the Helpdesk, and was told that the Burn Blu-ray command had been removed - thanks a bunch.
Normally when you UPgrade to a new software version, you expect to get enhanced functions, not removal of important commands or functionality.
The only option I was offered was to ask for a refund.
Customer focused Companies correct faults then issue free patches - not make you buy the next version!
Be warned.
 Am I being too picky, or have they really dropped the ball with Vegas Pro? Thanks for all the work you put into your web site, you have really been an inspiration. Steve Marsh

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Replied by ericlnz on topic Is Vegas Pro v22 no longer fit for purpose?

Posted 21 Dec 2024 11:44 #2
Are you sure your m2ts import with audio and no video?  If actually it's the other way around and you have Windows 11 with a fresh install of Build 24H2 then the m2ts problem is a Windows issue .  You can read about it on the Vegas forum and there's a link in one post to the relevant MS page www.vegascreativesoftware.info/us/forum/no-audio-and-no-rendering-possible-with-m2ts-files-in-win11-24h2--147963/
by ericlnz

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Replied by KembleSteve on topic Is Vegas Pro v22 no longer fit for purpose?

Posted 22 Dec 2024 01:19 #3
Just to clarify one point, yes My PC is a new build, running Windows 11 23H2, so maybe the inability to input Panasonic m2ts files may have something to do with the codec, but surely Vegas Pro 22 should still work without having to mess with codecs.
By the way, it is only the audio that is being input, rather than the other way around, as some are seeing.

 

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