Vegas Pro 2026

DISCLOSURE: Movie Studio Zen is supported by its audience. When you purchase through links on this site, we may earn an affiliate commission.

Apologies for forum Moderator being absent for months

The MSZ Forum moderator (which is me), has been unwell for months. I am slowly getting better and will attempt to reply to all messages as soon as possible. Full message posted here: www.moviestudiozen.com/forum/announcements/3653-explanation-for-moderator-absence-on-the-movie-studio-zen-forum

DVD A Pro 7 build 100 background media goes blank on preview and on .iso file once burned.

  • UJ80s
  • UJ80s's Avatar Offline Topic Author
  • Zen Level 3
  • Zen Level 3
  • Posts: 35
  • Thank you received: 2

DVD A Pro 7 build 100 background media goes blank on preview and on .iso file once burned. was created by UJ80s

Posted 21 Jan 2026 08:38 #17442
I'm using DVD A Pro Build 100
Win 10 32 gigs of RAM
No other programs running.
Uninstalled program and reinstalled.
I am using a .jpg that is 670KB  3840 x 2860

What's wrong?
I read online that many users have this problem with DVD architect and I have reached out to Magix. They  cannot help me because they no longer support this application.

If no solution is available I MUST find another Blu-Ray authoring program that functions like DVDA 7.
by UJ80s

Please Log in or Create an account to join the conversation.

Replied by ericlnz on topic DVD A Pro 7 build 100 background media goes blank on preview and on .iso file once burned.

Posted 21 Jan 2026 11:47 #17443
Bear in mind, as often mentioned, DVDA is a 32 bit programme so cannot use all your lovely RAM.

I've not encountered your problem but have you tried;
  1. Reducing the image size to 1920x1080
  2. Converting the jpg to png.
Also how was the jpg created?  I recall years ago when I did a lot of still photography that jpg files saved as "lossless" gave problems.
by ericlnz
The following user(s) said Thank You: MSZ-Derek

Please Log in or Create an account to join the conversation.

  • UJ80s
  • UJ80s's Avatar Offline Topic Author
  • Zen Level 3
  • Zen Level 3
  • Posts: 35
  • Thank you received: 2

Replied by UJ80s on topic DVD A Pro 7 build 100 background media goes blank on preview and on .iso file once burned.

Posted 21 Jan 2026 12:01 #17444
I tried that, resized the image to png files 1920 X1080.. and that image won't even load into the background.  
by UJ80s

Please Log in or Create an account to join the conversation.

Replied by MSZ-Derek on topic DVD A Pro 7 build 100 background media goes blank on preview and on .iso file once burned.

Posted 22 Jan 2026 18:18 #17445
Hi UJ80s
Before I reply to your new message, I have two questions for you.
I am getting reports from the forum server, that the email address associated with your account does not exist anymore, which means you won't be receiving notifications from the forum. If your email address has changed, can you please update your account with new email address.
This message contains confidential information

To change your email address, hover in User Avatar near top right corner, then select Preferences.
Enter new email address. You shouldn't have to enter/change your password - leave that blank and press Save.

You also posted some messages in this other forum post here, about Low Memory problems.
Did you fix this problem yet ?
www.moviestudiozen.com/forum/dvd-architect-studio/3619-dvd-a-pro-7-build-100-low-memory-error

I've never has a problem importing a .jpg or .png file to use as a background in DVD Architect.
Can you upload a copy of the image as an attachment to the forum, so I can test it on my computer?
If you don't want to make this public, send as an attachment in a private email instead.
Use help@moviestudiozen.com

 
ℹ️ Remember to turn everything off at least once a week, including your brain, then sit somewhere quiet and just chill out.
Unplugging is the best way to find solutions to your problems. If you would like to share some love, post a customer testimonial or make a donation.
by MSZ-Derek

Please Log in or Create an account to join the conversation.

Forum Access

  • Not Allowed: to create new topic.
  • Not Allowed: to reply.
  • Not Allowed: to edit your message.
Moderators: MSZ-Derek
Time to create page: 0.552 seconds