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Solved Adding audio/music files to timeline, then select play nothing proceeds except the rotating blue circle.

  • UJ80s
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Adding audio/music files to timeline, then select play nothing proceeds except the rotating blue circle.
OR, after hitting play the timeline white cursor moves across, video set at draft half only shows one frame every 5 sec, approx. and NO audio.

Can anyone help?
Operating System
Platform: Windows 7 (64-bit)
Version: 6.01.7601 (Service Pack 1)
Language: English
System locale: English
User locale: English

Processor
Class: Intel(R) Core(TM) i7 CPU 870 @ 2.93GHz
Identifier: GenuineIntel
Number of processors: 8
MMX available: Yes
SSE available: Yes
SSE2 available: Yes
SSE3 available: Yes
SSSE3 available: Yes
SSE4.1 available: Yes
SSE4.2 available: Yes

Display
Primary: 1680x1050x32

Memory
Physical memory: 7,646.0 MB
Paging memory available: 15,290.3 MB
I am using Draft (Auto ) setting.. but playback still slows and stops, no audio.. no buttons work. I already have the final version of MS 14. I freed up all my memory.
Last Edit:22 May 2019 07:49 by UJ80s
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You've missed out, what is probably the most important info, namely details of your audio/music files. Your pc appears more than adequate for VMS so possibly there is a problem with your files.
Last Edit:22 May 2019 11:37 by ericlnz
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Hi UJ80s

Can you please tell us what type of audio files you are having problems with ?
What is the file extension ?

Also, what happens if you import an "everyday" video onto the timeline ?

Are all your video and audio files located on the same Hard Drive or are they on different drives ?

Do you have your computer connected to the Internet ?
If the file you are trying to play is using a special codec, it may need activating by Magix - this happens automatically when your computer is connected to the Internet.

Spinning circles normally mean that a file is trying to load.
If it is not loading, you may have a problem with your Windows permissions and/or you may have a faulty Hard Drive.
Recently one of my Hard Drives died on me. I didn't realize what was happening for a long time until the problem got worse.
Luckily I had backups of all my files on a separate large capacity Hard Drive.
I'm not saying your Hard Drive is about to die, but it is something you should think about.
If your Hard Drive suddenly starts making more "clicking" noises than usually, that is a good sign it is about to die.

Regards
Derek
ℹ️ Remember to turn everything off at least once a week, including your brain, then sit somewhere quiet and just chill out.
Unplugging is the best way to find solutions to your problems. If you would like to share some love, post a customer testimonial or make a donation.
Last Edit:22 May 2019 11:48 by DoctorZen

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  • UJ80s
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Last Edit:22 May 2019 12:24 by UJ80s
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  • UJ80s
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I read online, deleting cache can help... ctrl shift plus double click the program's icon .. but the option to delete cache does NOT pop up.
by UJ80s

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In the title of your message you said the problem was with audio/music files.
However, now you are showing Video files.

Is the problem with audio files or videos files ? Which one ?

To reset Vegas, you must follow the instructions precisely.
Please read this very carefully to reset:
www.moviestudiozen.com/doctor-zen-faq/573-how-to-reset-sony-software-to-default-settings
ℹ️ Remember to turn everything off at least once a week, including your brain, then sit somewhere quiet and just chill out.
Unplugging is the best way to find solutions to your problems. If you would like to share some love, post a customer testimonial or make a donation.
Last Edit:26 Jan 2020 13:03 by DoctorZen

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