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Question Movie Studio Platinum 16 Keeps Freezing
- Wolfblood1094
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Offline Topic Author - Zen Newbie
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- Posts: 1
- Thank you received: 0
Replied by DoctorZen on topic Movie Studio Platinum 16 Keeps Freezing
Posted 04 Jun 2020 00:41 Hello Wolfblood1094 - Welcome to the MSZ Forum 
1. Make sure you have the final build version for Vegas Movie Studio Platinum 16 installed, which is Build #175.
To check what you have installed, open Vegas and go to Help/About
If you don't have Build #175, download and install from here:
www.moviestudiozen.com/doctor-zen-faq/618-vegas-movie-studio-16-update-history
2. I recommend you perform a full program reset, because this sometimes fixes weird errors.
A reset cleans the temporary files cache and restores all settings to factory defaults.
Instructions here:
www.moviestudiozen.com/doctor-zen-faq/573-how-to-reset-sony-software-to-default-settings#a1
3. What are you computer specifications ?
Laptop or Desktop ?
CPU model ?
How mush RAM installed ?
What model Graphics Card do you have ?
4. What type of video do you typically work with ?
1080p or 4K ?
What camera does it come from ?
Regards
Derek
1. Make sure you have the final build version for Vegas Movie Studio Platinum 16 installed, which is Build #175.
To check what you have installed, open Vegas and go to Help/About
If you don't have Build #175, download and install from here:
www.moviestudiozen.com/doctor-zen-faq/618-vegas-movie-studio-16-update-history
2. I recommend you perform a full program reset, because this sometimes fixes weird errors.
A reset cleans the temporary files cache and restores all settings to factory defaults.
Instructions here:
www.moviestudiozen.com/doctor-zen-faq/573-how-to-reset-sony-software-to-default-settings#a1
3. What are you computer specifications ?
Laptop or Desktop ?
CPU model ?
How mush RAM installed ?
What model Graphics Card do you have ?
4. What type of video do you typically work with ?
1080p or 4K ?
What camera does it come from ?
Regards
Derek
âšī¸ Remember to turn everything off at least once a week, including your brain, then sit somewhere quiet and just chill out.
Unplugging is the best way to find solutions to your problems. If you would like to share some love, post a customer testimonial or make a donation.
Unplugging is the best way to find solutions to your problems. If you would like to share some love, post a customer testimonial or make a donation.
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