Replied by Eagle Six on topic Reinstall of MS 13 Platinum - will not save render
pdsmediaservices wrote: You didn't answer the question about AppData folders and doing a reset procedure before the uninstall.
As Robbie states, I surely do not want to cause any confusion, however, if you haven't as yet uninstalled Movie Studio, I would preform the full reset. If you have already uninstalled, you need to re-install the Movie Studio 13 Platinum and then do the full reset.
At this point I would not touch the AppData folder. If re-installation and full reset do not help, then perhaps we can talk about something in the AppData folder. Hope this helps.