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Solved Vegas Movie Studio 16 keeps crashing for no reason after start

Hello guys,
I'm new here.

Just got registered as I couldn't find solution to my issue with MVS16 Suite #build 175.

It keeps crashing for no reason. Just after I launch it.
I work on few project for my customers and it keeps crashing,
can't work like that unfortunately.

This is what comes up:

Problem Description
Application Name: Movie Studio Platinum
Application Version: Version 16.0 (Build 175)
Problem: Unmanaged Exception (0xc0000005)
Fault Module: C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_9cb6a07d60163933\nvopencl64.dll
Fault Address: 0x00007FFC60424B01
Fault Offset: 0x00000000000F4B01

Fault Process Details
Process Path: D:\PROGRAMY\Movie Studio 16\MovieStudioPlatinum160.exe
Process Version: Version 16.0 (Build 175)
Process Description: Movie Studio Platinum
Process Image Date: 2019-12-10 (Tue Dec 10) 18:34:48

Any help, please?? :(((
Last Edit:28 Oct 2020 17:05 by LukeBeyond

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Replied by DoctorZen on topic Vegas Movie Studio 16 keeps crashing for no reason after start

Posted 28 Oct 2020 17:25 #2
Hi Luke and welcome to the MSZ Forum :)

Thanks for providing the error report, because that helps a lot !

Another forum member had an almost identical problem.
You can read that forum thread here if you like:
www.moviestudiozen.com/forum/vegas-pro/2706-vegas-pro-14-error-0x00000094-igdlh64-inf-amd64-9f310939ec1eebf9-igdrcl64-dll#13712

I posted a few solutions for the other user to try, and he reported back that simply deleting the problem driver folder and file solved the problem.
The DriverStore\FileRepository folder in Windows can get filled with tonnes of junk files that don't really do anything important.

Just in case that folder and file are important, I recommend you move the folder to a temporary location like your Downloads folder.
Then delete the folder from FileRepository.

1. Open Windows Explorer in Documents and go to this address:
C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_9cb6a07d60163933\

2. Move "nv_dispi.inf_amd64_9cb6a07d60163933" folder to Documents (or Copy if it won't allow you to move it).

3. Delete folder "nv_dispi.inf_amd64_9cb6a07d60163933" from this location:
C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_9cb6a07d60163933\

After you do this, it might also be a good idea to do a full program reset for Vegas.
Reset instruction here:
www.moviestudiozen.com/doctor-zen-faq/573-how-to-reset-sony-software-to-default-settings#a1

Please report back and let me know if this works !

Regards
Derek
ℹī¸ Remember to turn everything off at least once a week, including your brain, then sit somewhere quiet and just chill out.
Unplugging is the best way to find solutions to your problems. If you would like to share some love, post a customer testimonial or make a donation.
Last Edit:31 Dec 2020 10:27 by DoctorZen
The following user(s) said Thank You: LukeBeyond

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