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Solved Render settings for Amazon Video Direct

Render settings for Amazon Video Direct was created by pauldr44

Posted 13 Mar 2020 13:30 #1
Hi Derek, I am having trouble rendering a video file that I obtained by scanning 16 mm film. It came to me as a mov file at 24 fps. So I input it into Vegas Pro 16 and then I want to render it with some extra titles I put on. The file size that results from rendering as an MP4 is 3 Gigs. I customize the render setting to match the 24 fps. But when I look at the resulting file, the frame rate is 1180.08 fps. I must be choosing the wrong render settings. Please help. Thanks,

Paul Richards
Last Edit:13 Mar 2020 16:59 by pauldr44

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Replied by DoctorZen on topic Render settings for Amazon Video Direct

Posted 13 Mar 2020 17:24 #2
It sounds like Vegas is not able to read/de-code the Video Codec your .mov file is using, which is causing frame rate errors.

This first thing I would like to see is a full read-out of the metadata for your .mov video, so we can see what Codec it is using.
Download a free app called MediaInfo and follow these instructions:
www.moviestudiozen.com/forum/vegas-pro/2234-audio-going-out-of-sync-in-vegas-pro-14#11356

Make sure your Project Properties look like this:



You should be rendering to Magix AVC/AAC
If you have an Nvidia or AMD graphics card, you should see Nvidia NVENC or AMD VCE render templates - I recommend to NOT use any of these options if you are having render problems, but instead use the regular template that will render with your CPU only.

There is no 24fps template, so you will have to edit your Frame Rate before you begin rendering.





Regards
Derek
ℹ️ Remember to turn everything off at least once a week, including your brain, then sit somewhere quiet and just chill out.
Unplugging is the best way to find solutions to your problems. If you would like to share some love, post a customer testimonial or make a donation.

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Replied by pauldr44 on topic Render settings for Amazon Video Direct

Posted 13 Mar 2020 23:30 #3
Here is the MediaInfo file on the video conversion from 16 mm film. Paul
Attachments:

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Replied by pauldr44 on topic Render settings for Amazon Video Direct

Posted 14 Mar 2020 00:49 #4
Following your instructions, I rendered the video again with the same result, namely a frame rate of 1108 fps. I am stuck. Hope you find something in the mediainfo file I sent. Thanks, Paul

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Replied by pauldr44 on topic Render settings for Amazon Video Direct

Posted 14 Mar 2020 04:22 #5
I found this note on Amazon which may explain my trouble. It says "H.264 video in .mov wrappers aren’t supported." What to do? Paul
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Replied by DoctorZen on topic Render settings for Amazon Video Direct

Posted 14 Mar 2020 15:19 #6
ProRes in a .mov container works OK in Vegas Pro 16, on my computer.

Make sure you have the final build version for Vegas Pro 16 installed, which is build #424.
To find which build version you have installed, open Vegas and go to Help/About.
If you don't have #424 installed, download from this link and install.
www.moviestudiozen.com/doctor-zen-faq/609-vegas-pro-16-update-history

I also recommend you try installing Apple Quicktime 7.7.9
This should give Vegas the ability to read the .mov ProRes files correctly.
I have a download link for Quicktime in this FAQ.
www.moviestudiozen.com/doctor-zen-faq/525-install-older-version-apple-quicktime-movie-studio-vegas-pro

Re-boot your computer after installing Quicktime, then do a test.
Then report back if this fixes problem.
ℹ️ Remember to turn everything off at least once a week, including your brain, then sit somewhere quiet and just chill out.
Unplugging is the best way to find solutions to your problems. If you would like to share some love, post a customer testimonial or make a donation.

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Replied by pauldr44 on topic Render settings for Amazon Video Direct

Posted 15 Mar 2020 00:24 #7
I installed Quicktime 7.7.9. I restored default settings. And I rendered the video again. It worked! The video file now shows 24 fps. Thank you so much. Paul Richards
The following user(s) said Thank You: DoctorZen

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Replied by DoctorZen on topic Render settings for Amazon Video Direct

Posted 15 Mar 2020 08:06 #8
Thanks for reporting back :)
ℹ️ Remember to turn everything off at least once a week, including your brain, then sit somewhere quiet and just chill out.
Unplugging is the best way to find solutions to your problems. If you would like to share some love, post a customer testimonial or make a donation.
Last Edit:15 Mar 2020 08:06 by DoctorZen

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